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Frequently Asked Questions
What file types does 3D Print Manager support?
We support STL files, as well as common slicer output formats (CTB, GOO, PWMO) for metadata parsing. Image files (JPG, PNG) are also supported for reference images.
Is my data safe in the cloud?
Yes. Your files live in your own encrypted container on Cloudflare R2. Only your account can access them.
Can I use the app without cloud storage?
Absolutely. It works totally offline with local storage.
What about macOS or Linux?
Windows only for now. I'd love to support other platforms eventually, but it's a big lift and I want to get the Windows version really solid first.
How do I cancel my subscription?
You can manage your subscription from your account page. Click "Manage Billing" to access the Stripe customer portal where you can cancel, upgrade, or change payment methods.
Where are my files stored locally?
By default, your library is stored in %LOCALAPPDATA%/My3DPrintManager/. You can change this location if you'd like. Your database, thumbnails, and other auxiliary app files will all live in the default directory though.
Can I use the app on multiple workstations at the same time?
Not currently — only one workstation can be active at a time. Multiple workstation support with sync is on our roadmap, but for now you'll need to use one machine at a time.